Privacy policy

Beautiful Laud operates this store and website (including all related information, content, features, tools, products and services) to provide you with a curated shopping experience ("Service"). Beautiful Laud is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase, or otherwise interact with our Service. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been anonymized so that it cannot be identified. Depending on how you use the Service, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from such information):

  • Contact Information: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, financial account numbers, payment information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related details.
  • Account Information: Username, password, security questions, and various settings and preferences.
  • Transaction Information: Products you have viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or cancelled, and your past transaction history.
  • Communications with Us: Information contained in your communications with us, such as when you contact customer support.
  • Device Information: Information about your device, browser, and network connection, IP address, and other unique identifiers.
  • Usage Information: Information about your interactions with the Service, including how and when you access the Service and how you navigate it.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
  • Automatically through the Service: From your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers: When we engage them to use certain technologies or to collect or process personal information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and the services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving the Service: We use personal information to provide the Service to you, including fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and maintaining your account, arranging delivery, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience based on your purchase history. This may include using your personal information to better customize and improve the Service.
  • Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements based on products or services you have purchased or added to your cart, or based on your other Service usage history.
  • Security and fraud prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you register an account using the Service, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with others.
  • Communicating with you: We use personal information to provide customer support, respond to you promptly, deliver effective service, and maintain our business relationship with you.
  • Legal reasons: We use your personal information to comply with applicable laws, respond to legitimate legal processes including requests from law enforcement and government agencies, participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • Shopify and vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • Business and marketing partners who provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on your location, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
  • When you direct, request, or consent to our disclosure of certain information to third parties (e.g., when shipping a product or using social media widgets or login integrations).
  • With our affiliates or other companies within our corporate group.
  • In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms and policies, and to protect and defend the Service, our rights, and the rights of users and others.

Our Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information related to your access and use of the Service in order to provide and improve the Service for you. Information you submit to the Service may be transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence, and used to provide the Service to you. Additionally, we use certain Shopify-enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify, in order to protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise certain rights regarding your personal information here.

External Websites and Links

The Service may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Service and users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Service is not directed to children, and we do not knowingly collect personal information from children who are minors in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, please contact us through the contact details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a variety of factors, such as what we need the information for to maintain your account, provide the Service, comply with legal obligations, resolve disputes, and enforce any applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Right to Know: You may have a right to request access to personal information that we hold about you.
  • Right to Delete: You may have a right to request that we delete personal information we hold about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we hold about you.
  • Right to Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale or Sharing / Targeted Advertising: Depending on where you live, you may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined by applicable privacy laws.
  • Right to Manage Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on our Service or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and your rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of your authorization, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about how we handle your personal information, please contact us using the contact details provided below. Depending on where you live, you may also have the right to appeal our decision by contacting us through the details below, or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence.

When we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we do so based on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, equivalent contracts issued by the relevant UK authority, unless the destination country is recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website with an updated effective date, and we will provide notice as required by applicable law.

Intellectual Property Rights / INTELLECTUAL PROPERTY RIGHTS

In the event of any concerns or complaints about possible violation of intellectual property rights, please send us an email at ip@beautiful-laud.com, identifying with specificity the rights alleged to be violated and the accused products. Note: This email address is just for intellectual property rights and legal issues; other requests may not get a response.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us by email:

[Store Name] Beautiful Laud

[Email] shop@beautiful-laud.com